Overview
Signing in to Robinhood is the gateway to viewing your portfolio, placing trades, transferring funds, and managing account settings. This guide focuses on the standard sign-in flows for desktop and mobile, essential security practices, account recovery options, and clear troubleshooting steps to get you back into your account quickly if you run into problems.
Quick start — get signed in
- Open your browser and go to
https://robinhood.com/login/, or open the official Robinhood app from the App Store or Google Play. - Enter the email address or username associated with your Robinhood account.
- Type your password carefully — check Caps Lock and keyboard layout.
- Complete any additional verification requested, such as a text message code or authenticator app code.
- After verification you'll be directed to your dashboard with your account summary and recent activity.
If you sign in from a new device, expect extra verification steps (email confirmation, photo ID, or additional questions) to protect your account.
Desktop vs mobile login
The flow is similar across platforms, but interfaces differ slightly:
- Desktop: Use a modern, up-to-date browser (Chrome, Firefox, Edge, Safari). Confirm the URL and the secure padlock icon in the address bar before entering credentials.
- Mobile app: Use the official app. Enable biometrics (Face ID/Touch ID) for convenient access after you secure your device with a strong passcode.
For certain sensitive actions like large transfers or account changes, Robinhood may require reauthentication even after you're signed in.
Security: protect your account
Your Robinhood account gives access to real financial assets — treat it like an online bank account. Here are the most effective steps you can take:
- Use a strong, unique password: Choose a long passphrase or a password from a reputable password manager. Never reuse passwords across sites.
- Enable two-factor authentication (2FA): Prefer authenticator apps (TOTP) over SMS for stronger security. If available, consider a hardware security key for phishing-resistant protection.
- Secure your email: Your email account is often used for password resets. Protect your email with 2FA and a strong password.
- Keep device software up to date: Apply OS and app updates to reduce vulnerabilities.
- Monitor account sessions: Periodically review devices and revoke sessions you don’t recognize.
These measures significantly reduce the likelihood of unauthorized access and make recovery simpler if an incident occurs.
Two-factor authentication (2FA) explained
2FA adds a second step to the login process beyond your password. Common methods include:
- Authenticator apps (TOTP): Apps like Google Authenticator or Authy generate time-based codes and are more secure than SMS.
- SMS codes: Codes sent via text are convenient but vulnerable to SIM swap attacks. Use SMS only if no better option exists.
- Biometric verification: Face or fingerprint recognition on mobile devices provides quick access but relies on the device's security.
When possible, opt for an authenticator app or a physical security key for the strongest protection against phishing.
Account recovery & forgotten password
If you cannot sign in because you forgot your password or lost access to your 2FA method, follow this recovery path:
- Visit the sign-in page and click Forgot password. Enter the email on file to receive a reset link.
- Open the password-reset email and use the link to set a new password. Links typically expire, so act promptly.
- If you don’t have access to the registered email, contact Robinhood support and be prepared to verify your identity with documents (photo ID) and details of recent transactions.
- If you lost your 2FA device, use backup/recovery codes if you saved them; if not, follow Robinhood’s support process for 2FA recovery.
Always use official support channels — do not share sensitive information with unverified contacts or on public forums.
Troubleshooting common issues
Here are simple checks and fixes you can try before contacting support:
Incorrect password
Check Caps Lock and keyboard layout. If you use a password manager, confirm it fills the correct credentials for robinhood.com. Use the password reset flow if needed.
No reset email
Check spam/promotions folders and ensure your email server is not blocking messages. Add @robinhood.com to your safe senders. If still missing, contact support.
SMS codes not arriving
SMS delivery can be delayed by carriers. If you suspect a SIM swap or number change, contact your carrier and Robinhood support immediately.
App errors or crashes
Restart the app and your device, update to the latest app version, or reinstall the app. Try signing in from a desktop browser to isolate the issue.
Recognizing and avoiding phishing
Phishing attempts try to trick you into revealing credentials or codes. Protect yourself by:
- Always checking the URL before entering credentials; type the address manually if unsure.
- Ignoring unsolicited requests for passwords or 2FA codes — official support will not ask for full passwords via email.
- Verifying email senders and avoiding clicking links in suspicious messages; instead, navigate to Robinhood manually.
When in doubt, reach out to official support channels and do not respond to urgent-sounding demands for access or money.
Advanced tips for active traders
- Use a dedicated, secured email address for financial accounts to reduce exposure to phishing.
- Regularly export statements and keep an offline copy for record-keeping.
- Consider a hardware security key for accounts that support WebAuthn/FIDO2.
- Review and revoke unused connected apps or API keys linked to your account.
Closing notes
Signing in should be simple and secure. By combining strong passwords, two-factor authentication, careful email hygiene, and vigilance against phishing, you greatly reduce the risk of account compromise. If something goes wrong, use the official Robinhood support process — they can guide you through recovery steps and account protection measures.
This page is an informational guide and not an official Robinhood help article. For account-specific issues, reach out to Robinhood support through their verified channels.